How to Locate a CART Provider

What to Expect From a CART Provider

CART in the Classroom

Meeting the Communication Needs of Children in School

Meeting the Communication Needs of Postsecondary Students

Deaf, Hard-of-Hearing Resources

Communication Access in the Courts

CART Legal Decisions

Benefits of CART

CART Environments

Digital Hearing Aids





CART Evironments

A CART provider uses a steno machine, notebook computer and realtime software to render instant speech-to-text translation on a computer monitor or other display for the benefit of an individual consumer or larger group in a number of settings:

  • Business, government and educational functions
  • Classrooms
  • Courtrooms
  • Religious services
  • Senior citizen meetings
  • Conventions and conferences
  • Doctor appointments
  • Weddings, funerals and other personal events
  • Civic events, such as town council meetings
  • Cultural presentations, such as Broadway shows
  • Recreation or entertainment events
  • Anywhere communication access is needed
Here are some hints for a smooth CART experience in a few environments provided by Donna Collins, RPR, CRR, of Dallas, Texas:

  • Classroom

    Provide textbooks and syllabus/course outlines in advance. Seat the student where he or she can read the CART screen and see the instructor in the same line of vision. Speak clearly and at a moderate rate. Face the student whenever possible and keep your hands and books away from your face. Write new and unusual words on the board. For more information specifically on CART in the classroom, click here.

  • Meeting

    Provide agendas, handouts, speeches or other material beforehand to enable the CART provider to become familiar with the presentation and prepare for the assignment. Seat the CART provider in the same location as the consumer. If you have more than one or two consumers, it may be necessary to project onto a screen.

  • Courtroom

    Provide information to the CART provider before the proceedings -- i.e., pleadings, deposition word indexes or other documents -- to enable the CART provider to become familiar with the case and prepare for the assignment. Seat the CART provider in the same location as the consumer requiring CART, whether at counsel table, the witness stand, jury box or bench.

  • Additional Hints

    Speak directly to the deaf/or hard-of-hearing participant. Do not speak through the CART provider. If an answer is required, pause to enable the consumer to read the question on the CART screen so he or she can respond.

    Only one person should speak at a time.

    Provide sufficient breaks for the CART provider.

    Be alert to the fact that the CART provider acts as the “ears” of the consumer. Any whispers, utterances or laughter overheard by the CART provider will be displayed for the consumer.

© 2002 National Court Reporters Association, All Rights Reserved